Posted on September 13th, 2023

Hiring the right salon staff is crucial for the success of your salon business. The individuals you bring on board will directly impact the quality of service you provide and the overall experience your clients receive. To ensure you make the best choices, it's essential to ask the right questions during the hiring process.

In this blog post, we'll explore the key questions a salon owner should ask when looking to hire salon staff.

What Questions a Salon Owner Should Ask When Hiring Staff?

1. What Experience Do You Have in the Salon Industry?

Understanding a candidate's experience is fundamental. Ask about:

• Their previous roles
• The type of salons they've worked at
• The range of services they're proficient in

This question will help you gauge their expertise and suitability for your salon.

2. Can You Provide References?

References provide valuable insights into a candidate's work ethic and skills. Request references from their previous employers or clients to get a better understanding of their performance and reliability.

3. What Specific Skills Do You Possess?

Different salon staff positions require different skills. Hair stylists, estheticians, and receptionists all have unique responsibilities. Ask candidates to outline their specific skills and how they can contribute to your salon.

4. How Do You Stay Updated with Industry Trends?

The beauty and salon industry is constantly evolving. Ensure that your potential hires are committed to staying current with the latest trends, techniques, and products. This ensures that your salon remains competitive.

5. What Is Your Client Retention Strategy?

Loyal clients are the backbone of any successful salon. Ask candidates about their approach to client retention. This could include building relationships, offering personalized recommendations, or creating a memorable experience.

6. How Do You Handle Difficult Clients?

Not every client is easy to please. It's essential to assess how potential hires handle challenging situations. Their ability to remain calm, professional, and find solutions is crucial for maintaining a positive salon environment.

7. Are You Licensed and Insured?

Ensuring that your salon staff is licensed and insured is non-negotiable. This protects your business and clients while also confirming that your staff meets the required industry standards.

8. What Are Your Career Goals?

Understanding a candidate's career aspirations can help you determine if they align with your salon's long-term vision. It also shows their commitment to personal and professional growth.

9. How Do You Contribute to a Positive Salon Culture?

A positive salon culture is essential for employee satisfaction and customer retention. Ask potential hires how they contribute to a friendly and welcoming atmosphere in the workplace.

For more valuable information on hiring salon employees, check out our article.

Reach Out to Myers & Steele Coaching for Expert Guidance

Hiring salon staff is a critical decision that can impact your salon's success. By asking these essential questions, you can identify candidates who not only possess the necessary skills but also align with your salon's values and goals. 

For more guidance on hiring and growing your salon business, contact Myers & Steele Coaching at 907-232-9835 or via email at [email protected]. Our expert business coaching specialized in the salon industry and retail can provide you with valuable insights and strategies to take your salon to the next level. Book a strategy call today!